ABDUL LATIB, Nurul Hikmah,. Pengaruh Kualitas Pelayanan terhadap Kepuasan Nasabah. JURNAL PARADIGMA MADANI : Ilmu Sosial, Politik dan Agama, [S. l.], v. 7, n. 2, p. 1–9, 2020. Disponível em: https://ejurnal.uij.ac.id/index.php/PAR/article/view/895. Acesso em: 8 jan. 2026.